Better Business Bureau (BBB) of Upstate New York office in Buffalo, N.Y. With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and ...

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. It’s indisputable that online reviews have become one of the ...

A network of lawyers who allegedly extorted small businesses around the country with threats of Americans with Disabilities Act complaints now faces a $80 million class-action lawsuit. The lawsuit, ...

If you’re in the service business, you have probably experienced the heart-sinking moment when a customer filed a complaint. And sometimes when it hits too close to home, it bruises the ego. It’s a ...

A group of businesses filed a complaint with state regulators last week alleging that utility giant ComEd improperly raised customer bills this summer. The complaint - centered on a portion of the ...

KANSAS CITY, Mo. — The business owner who filed a complaint that sparked the Federal Aviation Administration to put the Kansas City Aviation Department on notice is speaking out. "What I hope to gain ...

With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...