Have you considered voice recognition technology as an alternative to traditional field service automation solutions? For years, voice recognition technology has been used in conjunction with mobile ...

As field service organizations become an increasingly critical element of the customer experience, many organizations are looking to tightly integrate their field service applications with their ...

This $1.2 billion manufacturer increased productivity of its 50 field engineers by implementing a new service scheduling application. By now, many of you have heard of, or are implementing, some form ...

For some time now, Salesforce has been making a push into adjacent areas to customer relationship management (CRM) such as field service. Salesforce this week is now making good on a promise to apply ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Verizon Connect Reveal Field is for field service businesses with 5 to 50 employees, and comes packed with CRM features. We may receive a commission from our partners if you click on a link to review ...

IoT for field service goes mainstream as Salesforce packages up Internet of Things capabilities for use by customer service, support, and field staff One of the long-promised benefits of the Internet ...

PLEASANTON, Calif.--(BUSINESS WIRE)--ServiceMax, the leader in cloud-based field service management (FSM) solutions, today announced a series of new innovations to its platform that enable engineers ...

Tennant Co., a manufacturer of commercial cleaning products and equipment, plans to expand its successful North America field service worker wireless application to more than 200 workers in Europe, ...

The field service transformation is well underway, and artificial intelligence (AI) is enabling the industry to become more proactive, strategic and data-driven. By integrating AI tools into workflows ...