Not loving the new Sonos app? Cut ’em some slack—it took courage. That’s what the company says in response to criticism from customers. Speaking of slack, just half an hour ago, we were joking in the ...

Following a major update back in the spring, the Sonos app was very broken and missing key functionality. The company admitted it made a huge mistake in pushing the redesign too soon and explained ...

In May 2024, Sonos released a completely rebuilt and overhauled mobile app for Android and iOS. The new software was meant to improve performance, make the app feel more customizable, and allow for ...

Sonos has had a tough time since it launched a brand-new app in April that was met with instant and harsh criticism from customers. While the company has a plan to fix the new app, Sonos leadership is ...

Addressing blowback from Sonos’ wildly unpopular app redesign will cost the company $20 to $30 million “in the short term,” according to CEO Patrick Spence. During Sonos’ fiscal Q3 2024 earnings call ...

Sonos issued a redesigned app in May, and what lots of customers noticed about it wasn’t the refreshed look, but the things from the previous design entirely missing. Not small things, but things that ...

How it started: Sonos releases the biggest update to its mobile apps in years, with an entirely revamped interface. How it’s going: People aren’t happy that many of their favorite features haven’t ...

Sonos’ software has historically been one of its biggest differentiators …but Amazon is leading a wave of improved AI in music apps Sonos knows change is coming, but may not be able to adapt Sonos has ...

Posts from this topic will be added to your daily email digest and your homepage feed. The Ace headphones helped Sonos to a better-than-expected quarter, but the company’s botched app launch is about ...

Conrad’s list of previous gigs in senior engineering and product roles at companies like Pandora, Snapchat, Quibi, and Apple makes him a strong choice as Sonos’ interim CEO. But that doesn’t mean it’s ...