Listening skills assessment is as important as technical skills assessment in many performance evaluations, particularly for those employees who deal directly with clients or the public. While it is ...

Workers who possess exemplary listening skills are valuable members of the workplace. Effective listening skills support customer service initiatives, benefit workplace relationships and prevent ...

Major companies and even U.S. state workforce boards are implementing English language training as a benefit for workers, with impressive results around retention, likelihood to recommend the employer ...

Listen … Listen? … Listen! The ability to listen skillfully is integral to effective communication. An old adage reads, “We were given two ears but only one ...

Empathy is one of the most important leadership skills, and—let’s face it—empathy is one of the most important skills no matter what your role. A powerful way to demonstrate empathy is through ...

Practise your listening skills in the The Listening Room. You can also get tips for improving your listening, or practise listening to song lyrics. Another way to practise listening is by subscribing ...

Most leaders know listening is crucial, but distractions, packed schedules, and our own mental monologues often get in the way. The key isn’t listening more—it’s listening better. In Radical Listening ...

We already know about the value and importance of communication in business and leadership. Effective leaders are skilled at the art of persuasion and can generate commitment to their organization’s ...