Absenteeism refers to frequent or prolonged absence from work, often beyond what is considered normal or acceptable. While ...
Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...
China has released its first national standard for virtual digital humans, CCTV News reported on Thursday. This standard ...
The Punch on MSNOpinion
Performance management system as game changer in Nigeria’s development progress
Discover how a performance management system is set to transform Nigeria's public service, overcoming decades of stagnation ...
For global merchants, payment-market fit is becoming critical. Markets differ in preferred payment methods, infrastructure ...
Business and Financial Times on MSN
Excellence Repeated: Zenith Bank Ghana emerges Bank of the Year once more
Ghana at the 2025 edition of The Banker Awards in London, increasing its tally to six and making the institution one of the ...
From AI integration to tokenization: Regional leaders are looking to digital innovation to cut costs, increase efficiency, ...
TipRanks on MSN
Kentucky American Water wins approval for higher base rates
An announcement from American Water ( ($AWK) ) is now available. On December 16, 2025, the Kentucky Public Service Commission approved new base ...
The study found satisfaction scores are highest when customers receive updates through an insurer’s app, but onl ...
Measures for operational innovation examine the effectiveness of adjustments to organizational processes. Common measures for this type include selling, general, and administrative expenses (SG&A) as ...
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